Terms & Conditions

Unless explicitly agreed otherwise by the parties in writing, the following terms and conditions shall apply to our activities. Please note that these general terms and conditions contain specific provisions to exclude or limit our liability in certain circumstances.

EUROPE – EU MEMBER STATES

Our offices located at

Language

The Netherlands

English
German
Spanish

All other countries

English
German
Spanish

EUROPE – NON-EU MEMBER STATES

Our offices located at

Language

United Kingdom

English

Switzerland

English

Turkey

English
Turkish

All other countries

English

AFRICA

Our offices located at

Language

All other countries  

English

AMERICA

Our offices located at

Language

USA, Canada and Mexico  

English

Argentina

English
Spanish

Brazil

English

Uruguay

English
Spanish

Paraguay

English
Spanish

All other Countries

English
Spanish

ASIA

Our offices located at

Language

All other countries  

English


Previous TERMS

IFIA conditions - Worldwide (Control Union)

International Federation of Inspection Agencies – Terms and Conditions of Business (1999) (English) 

*For inspection services additional conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Control Union (Confidential Information)

VOKA conditions - Control Union Belgium

Independent Goods Surveyors and Laboratories (English)

*For inspection services additional conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Control Union Belgium

FENEX conditions - Worldwide (Peterson)

Freight forwarding, customs, testing, inspection, certification – FENEX (English)
Freight forwarding, customs, testing, inspection, certification – FENEX (Dutch)
Freight forwarding, customs, testing, inspection, certification – FENEX (French)
Freight forwarding, customs, testing, inspection, certification – FENEX (German)

*For inspection services addition conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Peterson (Confidential Information)

These terms and conditions can be consulted and downloaded by clicking on the link.

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