Terms & Conditions

Unless explicitly agreed otherwise by the parties in writing, the following terms and conditions shall apply to our activities. Please note that these general terms and conditions contain specific provisions to exclude or limit our liability in certain circumstances.

IFIA conditions - Worldwide (Control Union)

International Federation of Inspection Agencies – Terms and Conditions of Business (1999) (English) 

*For inspection services additional conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Control Union (Confidential Information)

VOKA conditions - Control Union Belgium

Independent Goods Surveyors and Laboratories (English)

*For inspection services additional conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Control Union Belgium

FENEX conditions - Worldwide (Peterson)

Freight forwarding, customs, testing, inspection, certification – FENEX (English)
Freight forwarding, customs, testing, inspection, certification – FENEX (Dutch)
Freight forwarding, customs, testing, inspection, certification – FENEX (French)
Freight forwarding, customs, testing, inspection, certification – FENEX (German)

*For inspection services addition conditions apply according to ISO 17020:2012
ISO 17020:2012 addition Peterson (Confidential Information)

These terms and conditions can be consulted and downloaded by clicking on the link.

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